Returns policy
Returns policy
Physical Books (Paperback and Hardback)
We want you to be completely satisfied with your book purchases from Inter-Connexions. If for any reason you are not happy with your order, you may return physical books within 30 days of purchase for a full refund
Return Conditions
- Books must be returned in sellable condition – this means:
- No writing, highlighting, or markings
- No bent, torn, or damaged pages
- No water damage or staining
- Covers must be intact and undamaged
- No excessive wear or creasing
- Books must be returned in their original condition as received
- Original receipt or proof of purchase required
Return Process
- Contact us first: Email us at [your email] or call [your phone] to initiate a return
- Return authorization: We will provide you with return instructions and authorization
- Package securely: Ensure books are well-packaged to prevent damage during return shipping
- Return shipping: Customer is responsible for return postage costs
- Processing: Once we receive and inspect your return, we will process your refund within 5-7 business days
Refund Method
Refunds will be processed using the same payment method used for the original purchase.
eBooks
All eBook sales are final. Due to the digital nature of eBooks, they are non-returnable and non-refundable once purchased and downloaded.
Damaged or Defective Items
If you receive a damaged or defective book, please contact us immediately. We will arrange for a replacement or full refund at no cost to you, including return shipping.
Contact Information
For returns or questions about our returns policy:
- Email: [your email address]
- Phone: [your phone number]
- Address: [your business address]
This policy applies to all purchases made through
www.inter-connexions.net
We reserve the right to refuse returns that do not meet our stated conditions.